Thank you for shopping at Mode 2.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn’t used or damaged
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By email: https://mode-2.com/help/contact/
- By visiting this page on our website: https://mode-2.com/my-account/request-warranty/
Send the product with its original packing and the receipt or proof of purchase and the RMN, to:
Mode 2 Attn: Returns Department 2600 Willow Street Pike North PMB 184 Willow Street, PA 17584-9388
Shipping charges incurred in connection with the return of a product are covered by Mode 2.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded for the original purchase price and will not be refunded for off-sale prices.
If you have any questions about our Returns and Refunds Policy, please contact us: